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Policies

Children Policy: Children welcome

Smoking Policy: No smoking

Pet Policy: Cats, Dogs, Other small pets

Booking Terms

These Booking Terms apply to The Old Forge our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom we supply services in respect of the Booking (‘you/your’). These Booking Terms are governed by English law and apply to all Bookings except where we agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings

Bookings are made and a contract between you and us comes into effect when we accept a reservation from you. We will accept a reservation when we have confirmed your reservation and received full payment of the total price quoted from you.

You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.

Bookings must be paid for using an acceptable and valid credit or debit card.

When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary.

Prices

All published rates include VAT where applicable (and local taxes) at the current rate.

Rates are per room per night for a maximum of two guests, for addtional guests contact The Old forge. If you have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should you change the number of guests, dates or room nights, then the rates are subject to change.

Availability

In the rare case that due to unforeseen circumstances we cannot deliver your requested accommodation, you will be offered alternate accommodation or a full refund.

Arrival and departure

Check-in is from 16:30 to 19:30 (GMT). Check-in times outside of those specified must be confirmed with us prior to arrival. Check-out is at 10:30 (GMT).

Cancellations

If you cancel Your Booking more than 5 days before 00.00 (GMT) on the date of arrival, a full refund of the amount paid will be processed to your credit or debit card within 7 working days.

If you cancel Your Booking within 5 days of 00.00 (GMT) on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by you will be levied.

To make a cancellation you must call us on 01672 861686 and quote your reservation number, name and check-in date and have details of your credit or debit card available.

Amendments

To amend Your Booking, call us on 01672 861686. If you amend Your Booking within 5 days of 00.00 (GMT) on the date of arrival, and as a result You cancel any room night with less than 5 days notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied.

Payment

The total price quoted for the Booking is payable and will be charged to your credit or debit card at the time of Booking.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

The website on which you have booked is operating merely as a platform provided by eviivo limited (registered office 154 Pentonville Road, London, N1 9JE company number: 05002392) (“eviivo”). You acknowledge that eviivo is not a party to the contract between you and the accommodation establishment you have selected; does not endorse the service; is not responsible for the quality or safety of the service; and, is not responsible for the performance of the contract, including acts or omissions. In no event will eviivo be liable to you for any lost profits or any indirect, consequential, special, incidental or punitive damages arising out of, based on or resulting from your booking even if eviivo had been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause or action. Nothing in this clause shall operate to exclude eviivo’s liability for death or personal injury resulting from its negligence or any representations made fraudulently.

Conditions

We reserve the right to terminate Your Booking immediately without being liable for any refund/compensation where you engage in unacceptable behaviour. Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded. In no circumstances will we be responsible for any indirect or special damages. We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect. You agree to indemnify us and to pay the amount reasonably required to make good/remedy any such damage/loss. We may process information you provide for purposes notified by us to the Information Commissioner.

Accessibility information

Number Of Floors:2

Support for the Mobility Impaired
We have 2 ground floor ensuite rooms with their own outside entrance, one of these is suitable for wheelchair access.

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